Call number: HD57.7 .B369 2008
Includes bibliographical references (pages 323-329) and index. Have the plan to tackle and surmount any threat, from workplace violence to natural disasters to financial scandal. Written by the international authority on corporate crisis management, Crisis Leadership Now is the definitive guide for all senior and mid-level managers. From the death of 3,000 people at the Union Carbide plant in Bhopal, India, to storm conditions that almost destroyed jetBlue, Laurence Barton explores hundreds of crises that have occurred over the past two decades, and he shares important lessons in communicating with employees, shareholders, the media, and regulators. Barton details how successful companies embed crisis management into their DNA and shares proven tools that will help you identify problems before they blossom into nightmares. He includes detailed templates on managing a wide spectrum of threats that could harm your people, financial condition, and brand. – Publisher.