Call number: BF637.N66 .S73 2010

Only 7 percent of communication is verbal and 38 percent is vocal (pitch, speed, volume, tone of voice). The largest chunk then, 55 percent, is visual (body language, eye contact). People form 90 percent of their opinion about you within the first 90 seconds of meeting you. Understanding body language is a skill that can enhance your life. This understanding can be a plus in the workplace. You can know what an employee or co-worker thinks and feels by examining their subconscious body language. And, like the world’s best communicators, you can have strong body language that reflects confidence, competence, and charisma.This groundbreaking new book will make you an expert on body language. (From Google Books)